> DISPATCH_
YOUR CRM.
YOUR CODE.
PAY ONCE.
A custom CRM for field service businesses. Built on a system that runs a real appliance repair company every day.
*Hosting, database and SMS providers bill you directly at their own rates. Several have free tiers.
// WHY BUILTCRM
PAY ONCE
No subscription. No per-user fees to us.
OWN IT
Code, database and domain in your name.
TEST 14 DAYS
Run it on real jobs. Any bug in 14 days, we fix it free.
CHANGE ANYTHING
Edit it yourself, or hire us to build your next idea.
// FEATURES
EVERYTHING
THE SHOP NEEDS.
Customer database
Search, job history, CSV import.
SMS & email alerts
Job booked, tech on the way, invoice sent.
Tech reminders
Techs get notified about upcoming jobs.
Jobs & photos
Create jobs, attach photos from the field.
Roles & access
Admin, dispatcher, technician. Each sees only what they need.
Google Maps routes
One tap to navigate to the customer.
Parts tracking
Add part numbers to a job. Parts manager gets notified what to order.
Sales tax by ZIP
Calculated automatically on every invoice.
Technician statsPRO
Sales, completed jobs, profit after parts.
// INSIDE BUILTCRM
Real screens. Customer and staff data hidden. Your build gets your company name and logo. Design may vary.
EMPLOYEE VIEW
What your team sees on their phone.
01 DAILY CALENDAR
Each employee sees their own jobs for the day.
02 ASSIGNED JOBS
Search by client, job, estimate or invoice number.
03 CUSTOMERS
Search by name or phone, sort, add new.
ADMIN VIEW
What the owner and office see on desktop.
04 INVOICE + SALES TAX
Tax calculated automatically from the job address.
05 PARTS REQUESTS
Your team requests parts. You see what to order, for which job.
06 PART DETAILS
Your cost, customer price and vendor. Sold price goes straight to the estimate or invoice.
07 PARTS SALES TAX REPORT[PRO]
Parts tax by ZIP for quarterly filing. Export to CSV.
// SAVINGS CALCULATOR
HOW MUCH DO YOU PAY FOR YOUR CRM NOW?
Subscription plus add-ons and extra users.
PACKAGE
Estimate: your monthly CRM cost × 36 months vs BuiltCRM one-time price. Does not include hosting, database and SMS costs you pay directly to providers (several have free tiers) or payment processing fees. No future price changes assumed.
// PRICING
PAY ONCE.
OWN IT.
STANDARD
- +Customer database
- +SMS & email: job notifications, tech reminders, invoices
- +Jobs with photo attachments
- +Roles & access levels
- +Google Maps routes to customers
- +Parts tracking with parts manager alerts
- +Invoices with automatic sales tax by ZIP
One-time payment. Non-refundable. See Terms.
PRO
Everything in Standard, plus:
- +Technician stats: sales, completed jobs, profit after parts (day / week / month)
- +Quarterly sales tax report on parts, CSV export
One-time payment. Non-refundable. See Terms.
CUSTOM
NEED MORE THAN PRO?
Everything in Pro, plus:
- +Your own features, scoped on a 30-min Zoom call
- +e.g. AI phone agent, API for third-party tools, custom workflows
For custom builds only. Standard and Pro are ready to order — no call needed.
One-time payment. No subscription to us. Hosting, database and SMS providers bill you directly.
// HOW IT WORKS
PAY
Pick a package. Pay once via Stripe.
WE BUILD
Your copy, set up on your own accounts and domain.
TEST
14 days to check every feature on real jobs. Bugs fixed free.
IT'S YOURS
Change it yourself or hire us for updates.
// FAQ
QUESTIONS.
01Is there a monthly fee?
Not to us. Hosting, database and SMS are billed by those providers directly. Several have free tiers.
02Who owns the code?
You. Code, database and accounts are in your name.
03What happens during the 14-day test?
You use the CRM on real jobs for 14 days from handover. Any bug or feature that doesn't work as described, we fix at no extra cost.
04Can I get a refund?
No. All payments are final. Instead, we fix any bugs found during the 14-day test period.
05Can I change things later?
Yes. Edit the code yourself or hire us for paid updates.
06Can I import my customers?
Yes, from a CSV file (for example, a Housecall Pro export).
07What's in Custom?
Everything in Pro plus features we scope together on a 30-min call.